Employee Attention
FyT Group presents a unique set of personalized attention to Employees, implemented in complete phase and harmony with each Organization Culture, and adapted to each financial and investments reality. Some channels for attention to Employees may include the following:
Channel | Profile | Characteristics |
Face-to-Face | Specialized Personnel | Permanent in specific days/hours at Employees locations. |
Remote | CallCenter and Specialized Personnel | 24×7 or any other arrangements in general at FyT Group Facilities. |
Electronic | E-mail, IM’s and Specialized Personnel. | 24×7 or any other arrangements in general at FyT Group Facilities. |
Portal | Development, Infrastructure, Information Feed. | Self Service and response time similar to Electronic. |